Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with https://stemlifeclinic.com (the “Site”). The Site is operated by RV Clinic, doing business as Stem Life Clinic (“Stem Life Clinic”, “we”, “us”, or “our”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate through the Site, we collect information about the individual web pages or services you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information through the use of the following technologies:

COOKIES

Cookies are data files placed on your device or computer and often include an anonymous unique identifier. You can choose whether or not to accept cookies through your browser settings.

In addition, when you sign up for our blog, submit a form, request information, or schedule an appointment, we may collect certain information from you, including your name, email address, and phone number. We refer to this information as “Contact Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Contact Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information we collect to provide services through the Site, including scheduling appointments, responding to inquiries, and communicating with you.

Additionally, we may use this information to:

  • Communicate with you
    • Provide you with information related to our services
    • Send updates, appointment confirmations, or follow-ups
    • Provide marketing or promotional information related to our services

We use Device Information to help screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site, including generating analytics about how visitors browse and interact with the Site and measuring the effectiveness of our marketing campaigns.

SMS COMMUNICATIONS AND OPT-IN

By providing your phone number through our website forms, appointment scheduling tools, or other communication channels, you consent to receive SMS text messages from Stem Life Clinic related to:

  • Appointment confirmations
    • Appointment reminders
    • Follow-up communications
    • Important service notifications
    • Occasional promotional or informational messages

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

If you need assistance, reply HELP to any message or contact us at:

contact@stemlifeclinic.com

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example, we use services provided by Meta and Google to help analyze how visitors interact with our Site and to measure advertising performance.

You can learn more about how Facebook uses your personal information here:
https://es-la.facebook.com/business/help/1247534515288168?id=735435806665862

You can learn more about how Google uses your personal information here:
https://www.google.com/intl/es/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information when required to comply with applicable laws, respond to lawful requests, subpoenas, or government inquiries, or to protect our legal rights.

MOBILE INFORMATION SHARING

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

TARGETED ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising through the following links:

Facebook:
https://www.facebook.com/settings/?tab=ads

Google:
https://adssettings.google.com

You can also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECURITY

To protect your personal information, we take reasonable precautions and follow accepted industry practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed.

While we take steps to protect your personal information, you also play a role in protecting your information. Please do not share passwords or account information with unauthorized parties.

USER RIGHTS

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Withdraw consent for certain data uses
    • Request information about how your data is used

To exercise any of these rights, please contact us at:

contact@stemlifeclinic.com

We will respond in accordance with applicable laws.

CHANGES

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here so that you remain informed about what information we collect, how we use it, and under what circumstances we disclose it.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at:

contact@stemlifeclinic.com

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